Refund policy

At Golden IPTV, your satisfaction is our priority. We are confident in the quality of our service and offer a 7-day money-back guarantee to ensure your peace of mind.
7-Day Money-Back Guarantee
You are eligible for a full refund if you request it within 7 days of your purchase, provided the following conditions are met:
  1. The service is not delivered as promised.
  2. Technical issues occur that cannot be resolved by our support team.
Non-Refundable Situations
Refunds will not be granted under the following circumstances:
  • If the service is functioning as expected and you no longer wish to use it.
  • Issues caused by poor internet connectivity, unsupported devices, or user setup errors.
  • Payments made for trials, promotional offers, or discounted plans are non-refundable.
How to Request a Refund
To request a refund, contact us within 7 days of your purchase with:
  • Your order ID or proof of purchase.
  • A detailed explanation of the issue.
Reach us via:
Refund Process
  • Once approved, refunds will be processed within 7 business days.
  • Refunds will be issued to the original payment method used at the time of purchase.
Policy Updates
Golden IPTV reserves the right to modify this refund policy at any time. Updates will be published on our website.
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